Contact Us
Customer service
Telephone: 1 (800) 482-8010
TTY/TDD hearing impaired: 1 (877) 733-6456
Hours: 7:30 a.m. - 5 p.m. Monday - Thursday
8 a.m. - 4:30 p.m. Fridays
Use these contact telephone numbers to:
Change your primary care physician.
Receive answers to your benefits questions.
For assistance with transportation to and from your covered medical and dental appointments.
Any additional questions about Children's Community Health Plan.
Dental services
Members living in the following counties call (414) 389-9870 or 1 (877) 389-9870
Kenosha
Milwaukee
Ozaukee
Racine
Washington
Waukesha
For members living in all other counties, dental is covered by the State of Wisconsin, not Children's Community Health Plan. You may see any dentist that accepts your Forward Health card.
Vision care services
Telephone: (414) 462-2500 or 1 (800) 822-7228
Nurseline (A 24-hour nurse triage line)
Telephone: 1 (877) 257-5861
Transportation assistance
Members living in the following counties should call for transportation assistance at (877) 727-4871. (24-hour notice for transportation assistance needed)
Kenosha
Milwaukee
Ozaukee
Racine
Washington
Waukesha
For members living in all other counties please call 1-866-907-1493 for transportation assistance.
Provider services
Telephone: 1 (800) 482-8010
Hours: Monday - Thursday 7:30 a.m. - 5 p.m.
Friday 8 a.m. - 4:30 p.m.
Mailing address
Children's Community Health Plan
PO Box 56099
Madison, WI 53705 |
