Primary care provider assistance

Children's Community Health Plan wants to help keep you and your family healthy. Finding a primary care provider is an important way to do this. Seeing your primary care provider on a regular basis is good for your health. When you see your primary care provider for check-ups, it can prevent visits to the emergency room and save you time.

A primary care provider is your main health care provider and will:

• Provide care to keep you healthy.
• Teach you how to stay healthy.
• Identify and take care of common medical problems.
• Decide the best place for you to go when you are sick.
• Make referrals to specialists when needed.

When you have a primary care provider, you can call him or her with questions about your health and he or she will know who you are.

Primary care providers include:

• Family practice. These physicians see patients of all ages. Your whole family can see the same doctor. Some also care for you if you're pregnant.
• Internal medicine.These physicians see adults, usually older than 18.
• General pediatricians. These physicians specialize in the needs of children, usually until they reach 18 years old.
• Nurse practitioners and physician's assistants. These care givers can also be your primary care provider. They offer well visits and care for you when you're sick, just the same as a doctor.

Children's Community Health Plan can help you find a primary care provider near where you live, work or go to school. We can help you find a male or female provider to take care of you and your family. If you need help finding a provider or have any questions, contact our Customer Service Department at (800) 482-8010.

If you have a provider who cares for you and would like to update your records, e-mail us. Please let us know their name. You can also update your information by calling (800) 482-8010.

Download tips for selecting a primary care provider (PDF).